A dedicated employee of 12 years, Ilene is an essential member of Thom Charles River’s Referral & Intake team, overseeing the review of intake and insurance information. She works directly with families to help them access insurance coverage, understand their plans, and navigate ongoing changes. As a strong advocate for families in all insurance‑related matters, Ilene ensures both they and their EI providers feel supported and informed every step of the way. Her passion, dedication, and collaborative spirit make her a cornerstone of Thom Charles River’s administrative team.
